Case Management
NDIS Case Management Services to Simplify Support Coordination
Navigating the NDIS landscape can be overwhelming, especially when you’re juggling multiple services, providers, GP or therapists’ appointments, and keeping track of your evolving needs. Therefore, we are offering case management services under the NDIS to help participants streamline their supports and make the most out of their NDIS plan with clarity and confidence.

Our case managers at NorthWest Healthcare Services serve as your reliable point of contact (POC) to coordinate services, monitor your progress, liaise with LAC and plan managers to help you maximise your goals. We’re here to make your NDIS plan work for you — so you don’t have to do it alone.

What’s Included in NDIS Case Management?
Unlike standard support coordination, case management services under NDIS are designed to support individuals with complex and changing needs. We build proactive strategies around your NDIS goals to make it work the best for you. Our case managers can help you with:
  • Linking service and provider through a multi-disciplinary approach
  • Monitoring and reviewing your NDIS plan and implementing the necessary strategies
  • Addressing barriers to community access
  • Prompt response to crisis and emergencies
  • Tracking progress and reporting the outcomes
We also work closely with your primary carers, families, allied health workers and volunteers to make sure your plan works in all aspects.
A Holistic, Participant – Coordinator Partnership
At NorthWest Healthcare Services, we believe that no two NDIS journeys are the same. Therefore, we have designed our NDIS case management services to tailor our approach for each participant.

Whether you’re navigating complex behaviour support, psychosocial conditions or transitioning to a new housing support, we ensure our approach is culturally sensitive and aligned to their changing life goals.

Why Choose Us?
Partnering with NorthWest Healthcare Services, you get:
  • Expertise in complex and high-level support
  • Transparent communication and coordination
  • Outcome-focused planning
  • Inclusive and CALD service delivery
  • Responsive support in case of emergencies
Let Us Simplify Your NDIS Experience
Need help making your NDIS plan better? Get in touch with our experienced case managers to reduce confusion and streamline your support. We’ll appoint a dedicated case manager shortly.